Score Card - The Smile Mentor

/29

1. URL (website)

2. Google Review (paste page here)

4. Google Content: Did the reviews talk about the "new smile on dental implants" / "All-On-4 to 6: / Full-Arch Restoration procedure"?

a. More than 75% of the time

b. More than 50 of the time

c. More than 25% of the time

d. Less than 25% of the time

e. Does not mention in reviews

5. Practice Response

a. Practice responded to all reviews

b. Practice responded to all negative reviews

c. Practice responded to all positive reviews

d. Practice responded to some reviews

e. Practice didn’t respond to reviews at all

8. Yelp Content: Did the reviews talk about the “new smile on dental implants” / “All-On-4 to 6: / “Full-Arch Restoration procedure”?

a. More than 75% of the time

b. More than 50 of the time

c. More than 25% of the time

d. Less than 25% of the time

e. Does not mention in reviews

11. Facebook Content: Did the reviews talk about the “new smile on dental implants” / “All-On-4 to 6: / “Full-Arch Restoration procedure”?

a. More than 75% of the time

b. More than 50 of the time

c. More than 25% of the time

d. Less than 25% of the time

e. Does not mention in reviews

12. How focused is the clinic on this procedure? (first glance)

a. Extremely Focused (multiple experts on the team and more than 75% of all that they perform at this clinic is the All-On-4 to 6 specialty)

b. Fairly Focused (Mentions it throughout their website and they have educational tools listed on site. The reviews talk about the All-On-X procedure. They highlight their continuing education. Does the All-On-4 to 6 procedure more than 1/3 of the cases)

c. Somewhat Focused (mention it throughout at least two parts of the website. Some reviews about the procedure. No discussion of Continuing Education.)

d. Not focused (looks to be a general, one stop shop)

13. How proud are they on their work? Do they display before and after pictures and do they do it in a classy way?

a. More than 5 cases with a story

b. 3-5 Cases without any background or storyprocedure. They highlight their continuing education. Does the All-On-4 to 6 procedure more than 1/3 of the cases)

c. At least one or more patient with story and final work Continuing Education.)

d. One to two before and after without a story

e. No work highlighted

14. Is the doctor(s) of the practice specialists?

a. Prosthodontist and Oral Surgeon in same building

b. - Surgical Prosthodontist (performed more than 100 full mouth surgeries)

c. Prosthodontist OR Oral Surgeon

d. Hire specialists to come in to perform the surgery and restoration

e. General Dentist

15. Did the receptionist greet you, in an understandable way?

a. Yes

b. No

16. Did they introduce themselves, or did you have to ask their name?

a. Yes

b. No

17. Do they sound like they love their job?

a. Yes

b. No

18. The Doctor/Dentist General demeanor and respect from the doctor as a patient

a. Showed you a tremendous amount of respect, and didn't make you feel like an idiot. No pressure or hard sales.

b. Showed a fair amount of interest end attention to detail, but might seem a little rushed

c. Seemed knowledgeable, but not very personable or respectful

d. Thought that they were God – “ in the famous words of Monty Python “RUN AWAY!”

19. How much time did the doctor spend with you answering questions, helping educate you, and describing the plan of attack up front?

a. Spent all the time you needed, made sure all your questions were answered, and never made you feel like a bother or rushed out of there

b. Spent a minimum of 15 minutes with you, answered the majority of your questions, and gave you a fairly high level plan of attack

c. 10 minutes or less, and might have seemed in a little bit of a hurry

d. 5 minutes or less“RUN AWAY!”

20. How many All-on-X procedures they do in an average a month?

a. 11 or more Full-Arch cases

b. 6-10 Full-Arch cases

c. 1-5 Full-Arch cases

21. What’s the type of lab they use?

a. In house lab that also does cases for others

b. In house lab for the clinic alone

c. A reputable outside lab that they have used for two years or more

d. A good lab that they feel comfortable in

22. What material selections do they offer?

a. Multiple material selections including nano ceramics, acrylics, and zirconia

b. Nano Ceramics or other glass polymers

c. Just zirconia or the hybrid

23. How do they treat your comfort and security during surgery and for all appointments?

a. The clinic offers IV sedation by a trained and licensed dental anesthesiologist

b. They have in-house IV sedation

c. The doctor has a Level 3 conscious sedation license

d. They don't even mention it, and it feels a little shady.

24. What technology do they have?

a. Cone Beam Computed Tomography (CBCT) onsite?

b. Do they take a 3D printer?

c. "Real-Time" guided surgery available?

d. Inter-oral scanning to get impressions of your teeth?

25. How Does the Clinic Handel Pain Management?

a. They are genuinely concerned with keeping you comfortable and relaxed. They are willing to prescribe necessary prescriptions and the ASK you instead of you having to ask them, what your personal needs are

b. The clinic is willing to help assist with what YOU HAVE ASKED for, and they don’t make you feel like a “pill seeker”

c. The Doctor is more concerned with DEA and other authorities vs taking care of the patient. This is a painful procedure and most patients are in pain BEFORE they start this procedure, but the doctor could care less

26. Let's talk about Money

a. The doctor was not shy to discuss the costs involved and they did not shuffle you off to another individual because they were scared and not confident in what they charge. I'm sure this one will frustrate most doctors because I have yet to find more than a handful that actually apply this.

b. A knowledgeable and respectful member of the team walk you through every cost and all options for financing. They offer a cash discount

c. A knowledgeable and respectful member of the team give you a packet and ask you to call if there are any questions

d. A rookie dances around all the subjects and you feel like they might be trying to shake you down for cash

27. How Much Does the Clinic Charge per Arch

a. Reasonable $17,500-$22,000 Per Arch

b. Fair $22,500 - $27,000 Per Arch

c. Will Beat any price – this is touchy. You’re not car shopping

d. Anything above $30,000 Per Arch

28. Does the Clinic offer and ASSIST in Financing? (even if you are Cash Pay, still fill this out)

a. Offer both in-house and multiple outside sources of financing and they are willing to walk you through the entire process.

b. Offer both in-house financing and solutions with other financing institutions, but you have to do the majority of the work

c. Offer Good solutions for financing but no in-house option

d. Only Offer One or two solutions

e. You are on your own

Your score is

The average score is 22%

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